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When you think you have the need to add an additional account manger or one quits or you “career adjust” an account manager, stop and consider firing 100 clients instead of hiring an additional person or replacement.
Which is less costly and more uplifting to the staff? When you rebuild your book with 100 new clients you would rather insure, then it may be time to hire.
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This page contains a single entry from the blog posted on January 2, 2007 8:00 AM.
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