After each appointment create a scorecard to check on how well it went.
- Did you team sell with the benefits producer?
- Did you eliminate objections before prospect states them? Price objections means prospect has low perception of what you offer.
- Did you answer objections, if you received any, with stories and testimonials of real problems you have solved, not facts?
- A desperate producer has no chance to close. Buyers sense desperation. You are not desperate when you have a calendar full of appointments. Is your calendar full?
- Did you know what buyer wants as well as needs?
- Pictures and word stories jump-start the brain. Did you include both in your presentation?
- Fear kills the mind. Practice removes fear. Did you practice twice as long as you presented?
- Did you use props to involve your buyer?
- The buyer is asking “So what” with each point you make. Could you answer “so what” with each point you made?
- You earn trust when buyer shares innermost feelings and reasons why you are there. Without trust, no sale is possible. Did you earn trust?
- You must address and solve the buyer’s personal agenda as well as the business agenda. Did you?
- Did you translate your solutions into economic value for the buyer? (Not just reduced premium, if that is the case, but time savings translated into economic value)
- Did you quantify the value of your value? If you didn’t, how can the buyer?
- Did the buyer build the game plan to solve their problems? If not the buyer, you have hindered the opportunity for the sale.
- Did you address the buyer’s hot button first? It might be lack of return phone calls by incumbent.
- Did you address the necessary issues? There are business issues, values, people, cultural, and personal issues.
- Can the buyer see the difference when compared to the incumbent?
- Did you refrain from using fuzzy words…words with different meanings to different people?
- Did you create insurance understanding?
- Did you use humor?
Score 5-points for each “yes” answer. The goal is to increase your score with each appointment.
Great ships sink from small leaks. Details count.